Privacy Policy

TXR Chemicals respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact our team, create an account, or make an inquiry about our products and services.

By using the TXR Chemicals website, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

When you use our website, we may collect personal information that you voluntarily provide, including your name, email address, phone number, billing details, shipping details, company information, order information, and any message you send through our contact forms.

We may also collect basic technical information automatically, such as your IP address, browser type, device type, pages visited, time spent on the website, referral source, and general website usage data. This information helps us improve website performance, security, and customer experience.

How We Use Your Information

TXR Chemicals may use collected information to respond to customer inquiries, process orders, provide product information, manage customer accounts, improve website functionality, prevent fraud, maintain website security, and communicate important updates related to products, orders, policies, or services.

We may also use non-personal website usage data to understand how visitors interact with our website and to improve navigation, content, product pages, and overall user experience.

Order and Inquiry Information

When customers make an inquiry or place an order, we may collect information necessary to process that request. This may include contact information, product details, billing information, shipping information, and customer communication records.

Customers are responsible for ensuring that the information they provide is accurate, complete, and lawful.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, support cart functions, and enhance the browsing experience.

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website features, including account login, shopping cart functions, and checkout performance.

How We Protect Your Information

TXR Chemicals takes reasonable steps to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. We may use security tools, encrypted connections, access controls, and website monitoring to help protect customer data.

However, no online system can be guaranteed to be completely secure. By using our website, you understand that information transmitted online carries some level of risk.

Sharing of Information

TXR Chemicals does not sell personal information to third parties. We may share limited information with trusted service providers when necessary to operate our website, process payments, manage orders, deliver products, provide customer support, or improve website performance.

These service providers may include hosting companies, payment processors, shipping providers, analytics tools, security tools, and website management services.

We may also disclose information if required by law, regulation, legal process, government request, or to protect the rights, safety, and security of TXR Chemicals, our customers, or the public.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, fraud prevention, and business record keeping.

Customer Rights

Depending on your location, you may have the right to request access to your personal information, correction of inaccurate information, deletion of certain data, restriction of processing, or withdrawal of consent where applicable.

To make a privacy-related request, please contact us through the contact details provided on our website.

Third-Party Links

Our website may contain links to third-party websites. TXR Chemicals is not responsible for the privacy practices, content, security, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Updates to This Privacy Policy

TXR Chemicals may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations. Updated versions will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact TXR Chemicals through our official contact page.